A website is like a house. If you don’t have one, you need one. Whether you buy or build, a house fulfills Maslow’s hierarchy of needs; warmth, rest, security, safety.
If you have a house, it’s most likely going to need to be updated at some point. Sometimes it just needs a fresh coat of paint here and there, but sometimes it’s going to need a complete overhaul, especially if it’s not meeting the needs mentioned above.
The same is true for a website:
Depending on where you are, you might need a brand-new website, a quick website refresh, or a complete website redesign. So, let’s take a look at the differences and when you might need each.
Like adding a fresh coat of paint to your kitchen or replacing your old windows, a website refresh can make your website feel new and perform better.
Here are some ways you can refresh your website without doing a complete overhaul.
If you just want your website to feel new, give it a little cosmetic update by:
Navigation refers to how your visitors find their way around your website. It’s not just the menu at the top of your site; it could be links within sidebars or your footer. If the structure of your navigation doesn’t make sense, users won’t find the information they need.
Lead generation means that you’re identifying potential customers and getting the information you need to lead them through the buyer’s journey. Optimizing your site for lead generation means you’re making it easy to capture their information and for them to take the appropriate steps. They don’t know the best way to utilize your services, so you need to show them.
During a website refresh, you might choose to make your changes all at once or roll them out over time. This technique is called growth-driven design and minimizes the risks of traditional web design by applying small changes, systematically, over a long period of time. It focuses on making changes that make an impact by tracking the results of those changes, learning from them, and applying them to the next round of changes. If your website just needs a few updates, this might be a great way to maximize the impact of those changes.
Growth-driven design requires careful planning and strategy. If you want to take a look at your website and create a plan for an impactful refresh, reach out to company that not only loves planning and strategy, but is pretty good at it (that’s us). Through inbound marketing software — and innovative, creative marketing strategies — InVerve can build you a website that helps you get discovered on the web.
Sometimes, no amount of DIY updates will give you the house, or the website, you want. If the plumbing is out of whack and the roof is leaking and the foundation is crumbling, it might be time to give your home a complete overhaul. If your website isn’t performing the way it should or looks like it’s been there since the dawn of websites, it’s time to completely redo it. Having a house, or a website, isn’t helpful if it doesn’t keep you safe and meet your needs.
Here are some signs you need a completely new website.
It’s a good rule of thumb to update your website every three to four years so if it’s been longer than that, it’s definitely time to make some changes.
More than half of all website traffic now comes from mobile devices. If your website is not mobile-friendly, users won’t spend much time on it.
The average landing page conversion rate is about 2.35%, but the top 25% of websites are converting well over 5%. If you don’t have the right tools to convert visitors to leads, your website isn’t doing its job.
If your website hasn’t been updated in a while, chances are it is NOT secure. If you don’t have an SSL Certificate, your usernames, passwords, credit card information, and any other information stored on your site are at risk. Keep your team and your customers safe with a secure site.
If your website takes longer than three seconds (yes, three!) to load, 32% of visitors won’t hang around. Google wants pages to load in under one second and will adjust your search rankings accordingly.
These are just a few of the warning signs that you might need a completely new website rather than just a touch up.
So, after all of this information you may still be asking yourself…do I really need a website?
Short answer, yes. And here’s why…
Just like humans need a house to satisfy their basic needs for shelter, customers need a website to learn more about your business, answer their questions, and fulfill their need for information. A website also helps build trust and shows a potential customer that you are, in fact, a real business. If you don’t have somewhere for them to get information, you’re not fulfilling their needs, and they will find a company that does.
Here are a few more reasons you should have a website.
One thing to keep in mind when it comes to social media is that you do not own that channel. Even if you’re successfully connecting with your customers on Facebook or Instagram, you’re at the mercy of the channel owners:
That’s a lot of “ifs” to think about. The problem is, many of these aren’t a question of “if” but “when” they will happen. In March of 2019, Facebook experienced one of its worst outages ever. All of its apps (Facebook, Instagram, and WhatsApp etc.) went out, impacting users around the world. The site was down for 24 hours. If you spend your time on Facebook watching funny videos and reading the news, that’s a nice little break. If you rely on social media for sales, that hurts.
Users are also spending a lot less time on one of the most popular channels, Facebook. Facebook claims that people in 2018 spent 50 million fewer hours on Facebook than they did the previous year.
While you should definitely be using social media to engage with your audience, it should not be your only platform. Don’t rely on social media to meet your business needs; get a website that will work for you.
84% of consumers think a website makes your business more credible than simply having a social media profile. When users can easily reach out to your business because your website shows up in Google or offers an easy way to browse your business offerings, they’re more likely to engage with your brand.
Your website:
Even if you don’t have one, it’s not too late to get started. You can build an amazing website that will impress your customers and help your business grow.
Whether you need a new business website, need to freshen up your existing site, or need to give your current site a complete overhaul, we can help. Your website can make or break a customer experience, so don’t take it lightly. Take some time to study your website, and if you have any questions about your next steps, give us a call.